Frequently Asked Questions

Question 1

What services does Bennett’s Automotive Service offer?

Accepted Answer

Bennett’s Automotive Service is a full-service automotive and property maintenance center. Their team provides expert care for all types of vehicles, including passenger cars, light trucks, trailers, and diesel vehicles. Services include full-service auto repair, transmission work, suspension repairs, tire services, wheel alignments, brake maintenance, and routine inspections. In addition, the shop offers towing, lockout assistance, trailer maintenance, snow plowing, and lawn care services. For added convenience, there is an on-site gas station and a small convenience store for fuel and everyday essentials.

Question 2

Do you perform emergency roadside services?

Accepted Answer

Yes. Bennett’s Automotive Service understands that vehicle emergencies can happen at any time. They offer 24-hour roadside assistance, including towing, wrecker services, flatbed hauling, and lockout support. Whether you are stranded on the road or need immediate help getting your vehicle to the shop, their trained team is ready to assist.

Question 3

Can I purchase fuel and convenience items on site?

Accepted Answer

Absolutely. Customers can fill up at the on-site gas station and pick up a variety of convenience items, including snacks, beverages, propane tanks, ice, and tobacco products. This allows clients to take care of both vehicle and personal needs in one stop.

Question 4

Do you service all types of vehicles?

Accepted Answer

Yes, the shop is equipped to handle a wide range of vehicles, from everyday passenger cars to light trucks and trailers. Diesel vehicles are also supported. For specialized repairs or heavy-duty vehicles, it is recommended to contact the shop ahead of time to confirm capabilities.

Question 5

What are your business hours?

Accepted Answer

Bennett’s Automotive Service maintains hours to best serve the community. They are open Monday through Friday during standard business hours, with limited weekend availability. Hours may vary seasonally, and emergency roadside services are available 24/7. It’s always a good idea to call ahead to schedule service or confirm availability.

Question 6

Where are you located, and what areas do you serve?

Accepted Answer

The business is conveniently located in Lancaster, Wisconsin, and proudly serves the surrounding region. Communities served include Prairie du Chien, Platteville, Fennimore, Galena, Dubuque, and Potosi. The team at Bennett’s Automotive Service is committed to providing accessible, high-quality service to both local and neighboring communities.

Question 7

Do you perform routine maintenance services?

Accepted Answer

Yes. Routine maintenance is an important part of keeping your vehicle safe and reliable. Bennett’s Automotive Service provides oil changes, brake inspections and repairs, tire rotations and replacements, suspension checks, fluid replacements, and general preventive maintenance. Their team ensures that vehicles remain in optimal condition, reducing the risk of breakdowns and prolonging vehicle life.

Question 8

Can I schedule an appointment in advance?

Accepted Answer

Yes. Customers are encouraged to schedule appointments for repairs, inspections, or maintenance services. Scheduling ahead ensures your vehicle receives prompt attention and reduces wait times. Appointments can be made by phone or by contacting the shop directly.

Question 9

Is roadside assistance available outside regular hours?

Accepted Answer

Yes. Emergency roadside services, including towing, lockouts, and hauling, are available 24/7. This ensures that customers have support whenever they need it, even if it’s outside of normal business hours.

Question 10

Do you offer car wash services?

Accepted Answer

Yes. Bennett’s Automotive Service provides a soft-touch automatic car wash on site, allowing customers to clean their vehicles conveniently while taking care of other services or errands.

Bennett's Automotive Service, L.L.C. Assistant

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